Smokies Overlook Lodge - Waynesville

Please understand that, depending on the gravity, violating the house rules may result in immediate removal from the property without a refund.

Gatherings
NO PARTIES whatsoever at this cabin. Unless an approval is granted by the owner, only the guests in the reservation are allowed in the property.

Speed limit
Speeding on the private gravel road to the cabin will not be tolerated. Our neighbors have children and pets, and safety is important to us. The speed limit in the last 1/2 mile going to the cabin is 15mph.

Parking
A maximum of 8 cars are allowed at this cabin.

Hot Tub
Always shower before and after entering the hot tub. While the water has been changed and the tub and filter have been cleaned prior to your arrival, using the hot tub without showering can cause the proliferation of bacteria, which can, in turn, cause skin conditions such as hot tub rash;
Do not sit, stand, or jump on the hot tub cover. Please be careful taking the cover on and off of the hot tub as to not damage the foam insulation inside the cover;
Please leave the hot tub cover on the hot tub when not in use. This will ensure proper heating and minimize potential damage to the hot tub;
Please carefully un-snap and re-snap the hot tub latches that hold down the hot tub cover. Do not pull off until you are sure ALL of the latches are unsnapped in order to prevent breaking the latches.The hot tub is preset to 100F. You may adjust the temperature up or down and turn the jets on or off. Please do not attempt to reprogram the hot tub;
Please understand that the hot tub is cleaned and drained after every guest checks out. Due to our water coming from a well, it is normal to have some sediment in the bottom of the hot tub;
Because the hot tub is refilled after each guest, please understand that, in the event that another guest has checked out on the day you arrive, the hot tub may not be sufficiently warm to use on the first night.

Security cameras
*NOTE: Your safety matters. This property features 5 exterior security cameras, covering the outside perimiter of the house. They do not look into interior spaces or the hot tub area.*

Pets

Guests are permitted 2 dogs maximum weighing 60 pounds or less for a non-refundable fee of $150/stay.

The dog must be healthy and up to date (required every 3 years) on rabies and DHPP (vaccines for Distemper, Adenovirus (Hepatitis), Parainfluenza and Parvovirus).
The dog must be flea and tick free and current on prevention treatment.
Guests will not leave the dog unattended in the room.
Guests are responsible for cleaning up any and all dog refuse, as well as cleaning dog before he/she comes indoors. Guests to bring their towels for use with the dog.
Please bag and dispose all dog’s waste, inside or outside of the property.
Guests will not let the dog relieve itself in the neighbors’ yards.
One dog bed and crate are provided. The dog is not allowed on beds sofas or rugs at any time. Evidence any pet soiling/damage on bed or bedding may incur extra cleaning or replacement fees.
As responsible pet owners, Guests agree to accept full and complete responsibility for any personal injury or property damage caused by the dog or suffered by any person during Guests’ stay at the cabin.
Guests understand that WNC Mountain Retreats will charge accordingly for the repair of any damages, additional cleaning requirements, or flea treatment caused by dog’s presence or behavior.

Checkout Instructions

Waste
Please remove all trash from the property before check-out. Trash can be disposed of at Haywood County Solid Waste Convenience Center, 5082 Jonathan Creek Rd, Waynesville, NC 28785. This convenient location is about 5 minutes from the cabin, 276 going towards Maggie Valley, across the street from the BP gas station. It is open Mon, Tue, Wed, Fri and Sat, 7AM to 5PM. On Thursdays, this additional location is open: 30 Mauney Cove Rd, Waynesville, NC 28786.
When checking out on Sundays, guests are allowed to leave a small bag of trash for any waste from Saturday evening and Sunday morning.
All other trash left in the unit will be assessed an additional $50.00 for removal.

Dishes
Please wash all dishes used during your stay and place them back in the corresponding cabinets.

Bed sheets and towels
We will wash all of the bedsheets and towels upon your departure.

Game Room
Please always supervise children in the game room. The darts in the game room can be dangerous to small children. Please do not allow children to play with the pool table the pool table felt is very delicate and can be damaged easily.