Prestigious, Luxury, Pool, Game Room, Mtn Views - Sevierville

Good afternoon and thank you for booking our Cabin! I hope you are excited about your trip to the Smokies and staying at our property! Here is your check-in information for your arrival: -Check-in any time after 4 pm, the door code is 5295, and check out is at 10:00 AM on the day that your stay ends. -The address is 2868 White Oak Ridge Sevierville, TN 37862 -Free WiFi is also provided during your stay: -wifi name : Eskew -password : Snugglebunny1 ***We provide enough paper products and supplies to last a day or two in case you forget to bring some with you. We do not provide coffee, salt, pepper, cooking oil or trash bags. You will need to bring or buy them. *** DO NOT flush feminine products or wipes down the toilet. Due to past issues from guests, there will be a $250 fine to anyone caught doing this since it causes the toilet to overflow, which means we have to call out a plumber and a cleaner to get it fixed and cleaned up. If you need anything during your stay, please feel free to email Diana, through your booking site or text/call Misty or Alyssa at (865) 279-5295 between the hours of 8am-9pm. All calls after 9pm, will be returned the next day. For Maintenance Emergency, after 9pm, please call/text 865-562-9008. We kindly ask that you reserve calls after 9pm for emergencies only (No water, No Electricity, No heat during winter months, No AC during Summer months, Leak, Lock out, fire, etc...). All other calls will be handled the next business day. *Please note the following items are not considered emergencies: TV not or remote needing batteries, fireplace not working, toilet not flushing (if you have more than one bathroom), hot tub not working, and other such items. Thank you, Misty and Bobby