Neighbour to a Norman Castle! - Lancaster

We are STRICTLY NON-SMOKING. This is a requirement of our insurance, and we host only non-smokers. Unregistered visitors to the property are not allowed. Exceptionally, guests can make a specific request - only those AGREED WITH US IN ADVANCE are permitted. The use of candles is strictly prohibited and you may not use them in any part of the property. We are the top flat (of three) in a converted building, with shared access across a small courtyard; relationships with our neighbours below, and across the way really matter - we expect guests to look after our property, and our standing with our neighbours, by being peaceful, polite and tidy. If you're looking to host a party, this is not the right place. We need to know who is staying at our flat so please provide a little background nformation about yourself and fellow travellers when enquiring or requesting to book; note ONLY those identified and registered through the booking process are permitted to stay overnight. For your comfort and hygeine, and to reduce noise for our neighbours below (as well as to protect our pale coloured carpets!), we require you to remove outdoor shoes (to be left on the outside landing) - so do pack your slippers, or you can borrow some slipper-socks to use during your stay! Hair dyes ruin the white grout in our tiled bathroom, and stain our towels; we therefore ask you not to use our place to colour your hair. Remember that our gas, electricity and water are all metered, and ensure that care is taken to use amenities responsibly, save power and water where possible, turning lights and appliances off when not actually needed. Please look after our property and leave it in the same clean and tidy state you found it. We make sure everything is lovely, clean and fresh for your arrival, and with no cleaning charges, we expect you to return it in a similar state. There is no maid service, though we will refresh linens and towels for those staying more than a week. The everyday cleaning is down to you - we don't expect to return to dirty dishes, kitchen mess etc! Damage and breakages (beyond the inevitable, occasional glass etc) will be reported and charged for. Please note, in the case of significant violation of house rules, the reservation will be immediately terminated and all fees forfeited