Closer to Heaven Cabin - Sevierville

House Rules and FAQ's:
Please see full FAQ's in listing for rules and info. No events, no smoking, no undisclosed animals. Renter's agreement must be signed for completion of booking.

FAQ's:

1. What items are supplied? All linens are supplied. Please bring your own beach type towels for the hot tub. A starter pack of items (trash bag, dish soap, dishwashing tablet) is supplied. If staying more than a couple days, you will need to bring or purchase dishwashing and laundry soap, trash bags, toilet paper and toiletries. Coffee and spices and oils are not supplied.

2. What does your kitchen have? We have a Keurig Duo coffee maker, toaster, range, dishwasher, refrigerator, oven, blender, hand mixer, cookware, and microwave. Kitchen utensils are supplied too to help make your favorite meals.

3. Wifi? Yes. Cable TV? No. WiFi has speeds typically above 200 Mbps/sec (which is better and more reliable than many areas around the Smokies). You can sign in to your subscription apps on the 55" Smart TV. Power and service outages are rare but do occur. There will be no refunds due to interruption of internet service.

4. Does the cabin supply baby gear? No, no baby gear is located on site, but you are welcome to contact a baby gear rental agency who can handle and deliver rentals for you to the cabin. The cabin is not "baby-proofed".

5. If I have a reason to cancel after the 30 day period has passed can I still receive a refund? We are unable to offer refunds after the refund period has passed. It is recommended that you purchase trip insurance to protect yourself from unforeseen circumstances.

6. How far is your cabin to the grocery? Dollar General is 4.3 miles and Kroger is 11.7 miles from the cabin. There are also multiple grocery delivery services (and food delivery too) that can deliver to the cabin.

7. What are the roads like to access the cabin? Closer to Heaven is located on a fully paved single lane, two-way neighborhood loop road located off of a major road. It has several other cabins on it, but is not heavily traveled. It has some steep areas but nothing that slow speed and alertness won't conquer, but it's not for everybody - some folks may find it intimidating. Most say once they have driven it a couple times it is just fine. It is, after all, "Closer to Heaven"! For the majority of the year normal cars have no trouble with the roads; sporadically in some winter weather all-wheel drive vehicles WILL be required- the road is treated and plowed if necessary during winter weather, but guests may be required to wait for them to be treated and accessible. No refunds will be given for inability to access the cabin. Please plan accordingly and watch the weather especially in winter months.

8. Wildlife, What could I see while at your cabin? The cabin is located near a National Forest where black bears are common in the area and at the cabin. They are a treat to observe and will typically keep their distance from humans. Bears must not be approached - for your and their safety.

9. Pests or Bugs? This is a cabin in the mountains and is treated monthly for pests but despite all efforts they still find their way in, especially if doors are left open and especially at night with lights on. These include stinkbugs, ladybugs, occasional millipedes etc. No refunds will be given due to pests. Please keep doors and windows closed as much as possible to prevent their access.

10. Pets; Yes pets are allowed at the cabin! Maximum of two well-behaved pets. If your pet is completely house-trained (never has accidents inside) and would not be a loud (barking) guest, then your pet is welcome. If your pet occasionally has accidents inside we ask that you please seek alternate accommodations to prevent the loss of damage/security deposits. Pets must be crated if left alone and are not allowed on furniture, (bring your own crate). There is a $75 fee per pet to be paid at the time of reservation. Please contact us with any questions.

11. Reservations are complete and confirmed once the rental agreement is signed and returned.

12. Smoking? This is a no smoking (of any kind) property.

13. How many does the hot tub seat? It seats 4 comfortably.

14. Can I check in early before 4pm or check out late after 10am? We cannot accommodate early check-in or late check-outs. Our cleaning crew works hard and needs the full amount of time to be sure that the cabin is ready for you and others. A late checkout fee of $100 will be added if you and your guests have not departed by 10am. Thank you for your understanding.

15. How many cars can park at the property? 3 regular size cars / SUVs can fit in the driveway end-to-end. The driveway has a large hump at the street, just take it slow and you'll be fine. There's a sign at the street that says "Closer to Heaven" - you've arrived!! At night a motion-activated floodlight will come on as you enter the driveway.

16. Is the cabin secluded? Yes and no - the neighbors aren't very close - you may hear laughter or murmuring of conversations and the occasional car may pass on the street. It's generally very quiet and peaceful. You can see a few rooftops of cabins but feel like you have your privacy and space. At night you feel like you're miles from civilization - no lights or sounds from nearby towns or roads. But, at the same time, you are only minutes from so many stores, restaurants and attractions - best of both worlds!

17. As much as we would love for you to find everything in the cabin to be just as you see it in the photos, we realize that things occasionally need repair over time. No refunds are given for amenities that are different than shown / listed.

18. Is there a grill? There is a large charcoal grill like you see in a park (BYO charcoal).

19. It’s a wood-burning fireplace, where do I get wood? Dollar General is 4.7 miles, most gas stations or groceries and there are a couple of 24-hr vendors on Wears Valley road nearby you’ll see on your drive in.

20. Please note, with every reservation, an accidental damage protection plan is included for $27.00. This is noted as "property fee" on your reservation. There is also a security deposit hold on your credit card for $500 for property damage.

21. Please note, there is a security camera onsite at entry.

22. We provide access via our Membership to the amenities at the nearby Honeysuckle RV Park, which you'll pass on your way to the cabin as you turn off of Wears Valley Rd (Hwy 321) just 5 minutes from the cabin. There you will have access to: a beautiful large outdoor seasonal swimming pool, kiddie pool, picnic tables, lots of lounge chairs, covered dining area, fishing pond and the seasonal full service deli & grill with fantastic food!

Enjoy the view!! We hope you enjoy Closer to Heaven just as much as we do!